Stoic Leaders (“us”, “we”, or “our”) operates Stoic Leaders website (the “Service”).
This page informs you of our policies regarding the refund process when you use our services and products in this website.
Refund Eligibility After Purchase
For our subscription services and products, we have a 7 day full refund policy available for our clients. If you ever feel dissatisfied with our services and products, you can request a full refund by emailing our support team at:
Our support staff will process your refund request immediately if the request is made within the first 7 days after the date of purchase.
All refund requests after 7 days (starting on the date of purchase) will be declined.
How To Terminate Your Subscription
For our subscription-based products, you are free to quit and terminate your account whenever you want. If you want to suspend your account, terminate your account or quit the subscription, simply request an account termination by emaling our support staff at:
Our support staff will terminate your account within 24 hours after the request is sent.
Billing Period for Our Monthly Subscription Products
The next payment (after the initial one) will be charged 30 days after the date of purchase for our monthly subscription products.
You’ll have access to new monthly content from your account and lesson pages if the payment is successfully transacted on the first date of the next monthly content.
We recommend our members to have enough funds in their choice of payment option to prevent any possible complications at the 30th day for our monthly subscription products. If you have billing and payment issues, you can email our support team at:
Keep in mind that not all billing issues occur due to lack of funds or website issues on our end, your own bank might have its own procedures which might block or ban the process of a payment transaction.
We ask our customers to speak with their payment associated bank as soon as possible and ask if there are any problems on their ends.
Changes To This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
Our refund policy change won’t apply for customers who have already purchased the subscription product when the changes were made. The initial refund policy at the date of purchase will apply for these members.
You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.
If you have any questions about our Refund Policy, please contact us. You can do so by clicking ‘Contact us’ on the top of this page.